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Refund Policy

At Secretive Yogin: Root to Rise, we are wholeheartedly committed to your journey of holistic well-being and personal growth. Our aim is to deliver high-quality yoga courses, wellness services, and curated products that align with your physical, mental, and spiritual wellness goals. Each offering is designed with intention, care, and authenticity to support your transformation and healing.

Please note that all purchases made through Secretive Yogin: Root to Rise — including yoga programs, gift cards, downloadable content, and physical items — are considered non-refundable. This policy exists because many of our services involve personal participation, live instruction, digital downloads, or products that are hygiene-sensitive and cannot be reused or resold once delivered.

However, your satisfaction is incredibly important to us. In rare cases where you may feel that a product or service did not meet expectations — whether due to damage, incorrect delivery, or unsatisfactory experience — we welcome you to get in touch. If a valid concern is reported within three (3) days from the date of delivery or completion of service, we may consider a refund or appropriate resolution.

To raise a refund request, please contact us promptly through either of the following channels:

  • Email: secretiveyogin22@gmail.com
  • WhatsApp Support: +91-70885 54815

While contacting us, kindly provide the following details to help us resolve your concern swiftly:

  • Your full name
  • Order ID or transaction number
  • A brief description of the issue
  • Any relevant supporting documents, such as photographs or screenshots, if applicable

Once your request is submitted, our team will review the case on an individual basis. If the concern is found to be valid, we will initiate a refund to your original payment method. Approved refunds are typically processed within 5 to 7 working days from the date of approval.

Please note the following important points:

  • Requests submitted after the 3-day window from delivery may not be eligible.
  • Used, damaged (due to mishandling), or partially consumed services or products are not eligible for refund.
  • Refunds are not provided for changes of mind or personal scheduling conflicts after enrollment in classes or sessions.
  • Services like live yoga classes, private coaching, or consultations are non-refundable once utilized unless a serious service issue is identified.

We truly value the trust you place in Secretive Yogin: Root to Rise and strive to ensure that every experience you have with us is nurturing and empowering. We are here to support you with sincerity and transparency at every step of your wellness journey.

For any further assistance, feedback, or support, please do not hesitate to contact us.

Thank you for being a part of our conscious community.

Namaste,